It's important we get access so we can ensure your home is safe and so we can fulfil our legal obligations as your landlord.
Because of this, if you miss a gas servicing appointment and you haven't contacted us to rearrange, we may need to charge you with a missed appointment fee to cover the cost of the Gas Safety Engineer.
In serious cases where we've been unable to make contact with you or access your home, we may decide to take legal action.