Our new website is now live!

Our brand-new website, built by you!

We’re proud to finally unveil our new website, and wanted to say a big thank you for your support along the way. We’ve listened to your feedback and built the site around your unique insights, so let’s take a look together…

Support made easy

You told us you’d love one place to access all of our support resources, so we’ve added a new Support Hub to the website. This is filled with information about money advice, anti-social behaviour, adapting your home, safeguarding, domestic abuse and support for over 50s.

Another update to our website is the Self-Referral Hub, which allows you to refer yourself for support directly through the site. This easy-to-use feature means you can quickly get the help you need, without having to wait or navigate through multiple pages.

Making it easier for you to get involved

You also said you wanted an easy way to connect with us. Whether it’s about customer engagement and volunteering opportunities, or managing feedback and complaints, you wanted it to be as simple as possible. So, we’ve introduced a digital Customer Hub, where you can access all these services in one place.

Accessibility is key

We understand that everyone has different needs when it comes to accessing information. That’s why we have made sure that our new website is accessible to all.

Not only is this a priority for us, but it’s something that’s important to you too. Through feedback sessions you told us that our digital presence needed to be accessible, with the right tools to meet a wide range of accessibility needs.

Our new website has therefore been designed with user-friendliness and accessibility at its core. You'll find easy navigation, quick access to key information, and even an accessibility tool panel that lets you adjust text sizes and colours to suit your preferences. Whether you're tech-savvy or new to online services, our website is simple to navigate, so you can always find what you're looking for.

Simple and tailored for you

We know how important it is for you to find affordable, quality housing that meets your needs, and we’ve worked hard to ensure that the new website makes this process as smooth as possible. Whether you’re looking for housing information, support services, or ways to get in touch, our updated site now provides a single, streamlined platform for all of your needs.

With a fresh new design, we've focused on making everything easy to find—whether you're new to our services or a long-time customer. We want you to have a seamless experience, where you can get the support you need quickly and efficiently.

Part of the Honeycomb Group family

As you know, Staffs Housing is part of Honeycomb Group, a family of socially minded housing and support brands that work to create happy homes across Staffordshire and beyond.

We’re proud to be part of the Group and want to make sure that you know what this means, and how you can access support from our fellow brands if needed. There’s Glow, which provides domestic abuse support, Concrete, which supports people facing homelessness and Revival, which provides general home support, including helping people return home from hospital safely.

The new website brings all the brands together in one place. It makes it easier for you to not only find out more, but also reach out for extra support if and when you need it.

We want to hear what you think

As with all our services, we’re committed to continuous improvement when it comes to our website. This means that we’re always here to listen to your feedback and suggestions. As our customers, your input is absolutely invaluable, and we want to make sure that the site continues to work for you.

Start exploring, and if you have any suggestions for new features or extra info, then please get in touch by emailing communications@staffshousing.org.uk